Managers play an important role in creating a workplace where people feel able to talk about mental health and access support when they need it. This half-day course helps line managers understand their responsibilities, recognise when someone may be struggling, and respond with confidence, compassion and appropriate boundaries. 

The course explores the difference between mental health and mental illness, common signs of poor mental health, and some of the factors that may increase risk. Participants will also consider the legal context, how to begin supportive conversations, and how to signpost people to appropriate help. 

The session also covers more sensitive workplace situations, including self-harm, suicidal thoughts, bereavement and bullying, helping managers understand what they can do, where their role begins and ends, and when further support is needed. 

This course explores: 

• The role of the line manager in supporting mental health at work 

• The difference between mental health, poor mental health and mental illness 

• Common risk factors that can affect mental wellbeing 

• How to recognise possible signs that someone may be struggling 

• The legal responsibilities linked to mental health in the workplace 

• How to start a supportive conversation about mental health 

• Appropriate signposting to internal, local and specialist support 

• How to respond when self-harm or suicidal thoughts are disclosed 

• Supporting colleagues affected by bereavement 

• Understanding and responding to bullying in the workplace 

• Ways to build a positive and supportive mental health culture